In 1992, a wave of refugees from the war in Bosnia and Herzegovina reached Denmark. With refugee camps completely full, the Red Cross pulled a giant ship into the canals of Copenhagen. The ship, Flotel Europa, became a temporary home for a thousand people waiting for decisions on their asylum applications. Among them was a young 12-year-old boy, Vladimir, who fled Sarajevo together with his mother and older brother. Through out archives, video-greetings home to their home country the newly won freedom is portrayed. But also the hopelessness that grew from the temporary home and the feeling of living in a jail. Flotel Europa portrays not only a personal story but also as a universal document over the complex situation of refugees.